Reviews

See What Our Clients Have To Say

★★★★★

David S.

I highly recommend Tim and Drainmaster . Communication second to none. Prompt service. Fair pricing. Total quality and professionalism. Give these guys a try , you will not be disappointed... Actually deserves a 6-10 star rating.... Thanks guys....

★★★★★

Nancy K.

It's hard to find honest, reliable, competent companies these days. If I could give Drain Master Roselle 10 stars I would. I can't say enough about how pleased I was with the work that Tim and the Drain Master team did. I had some major humidity in my house and they knew exactly what needed to be done. I would recommend them without hesitation - you won't be disappointed.

★★★★★

Jeff S.

Overall, working with Tim from the beginning to the end was just outstanding. Tim was always prompt in responding to texts or emails, which was one of the reasons why we hired him. He also was straight forward in estimating the job, whereas others we had contacted via HomeAdvisor were not. When they finished the job, the invoice matched exactly what the quote said.

Tim and Tim did a fantastic job in replacing our hot water heater.

A text from Tim before the job summed it up well. Well said and we could not agree more.

"Jeff thanks for giving us the opportunity to show you how happy you can be with a plumbing company".

★★★★★

Laura S.

Great service, honest and quick!

★★★★★

Review by Charlie S. in Naperville, IL

Project: Install or Replace a Water Heater
Very quick to respond. Provided the service as described over the phone (no price/scope increase later in the process). Tim (and son) were professional throughout the entire process. Explained everything they were doing. Would hire again.

★★★★★

Review by Maria L. in West Dundee, IL

Project: Install or Replace a Water Heater
They were respectful, kind, neat and reasonable

★★★★★

Review by Wesley J. in South Elgin, IL

Project: Repair or Replace a Sump Pump
Very professional & knowledgeable Dependable & on time service

★★★★★

Review by 1178 chillem dr J. in Batavia, IL

Project: Install or Replace a Water Heater
Both Tims were very professional, prompt and thorough. They gave me a detailed estimate beforehand, and the price was quite fair. The water heater they replaced was in a small, confined area that provided challenges, but they completed the job admirably. I would use them again, and I would gladly recommend them to others.

★★★★★

Review by Randall H. in Carpentersville, IL

Project: Install or Replace a Water Heater
Tim did great job installing a new water heater at a fair price. Would definitely use them again.

★★★★★

Review by Donald G. in Des Plaines, IL

Project: Clear a Clogged or Slow Drain
Got Tim through Home Advisor he was total professional and fair in price would recommend him to anyone company name is drain master

★★★★★

Review by Janell A. in Oakbrook, IL

Project: Camera Locate Breakage for a Plumbing System
Tim is wonderful, so smart and skilled. He knew what was wrong immediately. He was prompt is was an emergency! My issue was fixed that day. Also, his prices are very reasonable. I used them more than once and will continue to use them forever!

★★★★★

Review by Jignesh N. in Aurora, IL

Project: Install or Replace a Water Heater
Tim and Tim responded urgently to my request on home advisor about my water heater leaking. They came in immediately first thing in the morning and did a very professional job in replacing the water heater. Also, they ensured that the house was clean after the work was done. Any questions were patiently answered. Also, asked them to look at another plumbing issue in the house and they looked at it as well and explained what the issue could be. Overall, it was a very pleasant experience and I would recommend hiring them for any plumbing issues.

★★★★★

Review by Phil K. in Arlington Heights, IL

Project: Clear a Clogged or Slow Drain
Very professional, quality work

★★★★★

Review by Andy K. in Roselle, IL

Project: Install or Replace a Bathtub
Tim and his son are great people. Fast work and good pricing. Installed vanity, toilet and made sure everything was working in top order. Cleared tub drain included. Would recommend Drainmasters performed excavation and installation of clean out for my main sewer line for a new competitive price. Done in one day!!!!! They are great people and perform services at good prices. I would recommend them any time. Tim is the best

★★★★★

Review by Michael S. in Saint Charles, IL

Project: Clear a Clogged or Slow Drain
I was not charged after Tim Fox of drainmaster, examined a slow drain and leak in the basement from above...

★★★★★

Review by David F. in South Elgin, IL

Project: Clean Out a Sewer
Drainmaster was professional, fair, and family operated.

★★★★★

Review by Apryl W. in Hoffman Estates, IL

Project: Clean Out a Sewer
Friendly people who is very helpful. Highly recommend!

★★★★★

Review by Joey R.

Project: Install, Repair or Replace Plumbing or Fixtures

★★★★★

Review by Djula S. in Streamwood, IL

Project: Clear a Clogged or Slow Drain
Great and fast service. Contacted us and came as they said they would. Cleaned afterwards. I would hire them again.

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